What to do when you get into an accident

Here are a few steps to help you manage your accident.

1) Make sure all parties involved are okay and not seriously injured, if anyone is hurt or injured immediately call the police.

2) If no one is hurt, exchange information with parties involved and witnesses, (persons in the vehicle cannot be used as witnesses).

3) If the car is immovable, call your insurance’s tow truck to move the vehicle to a safely secured and trusted body-shop you know of. If you let the police move your vehicle with their tow-truck, you will have to pay storage and transportation fees upon pick of your vehicle. However, if you have full coverage this should all be covered. Be wary if you have liability only!

If your car is drivable, take it to either your house or a trusted body shop, whichever is closer, if you have neither, then you may have to take it to the PCH Tow Yard.

4) When the vehicle is moved and you have left the scene of the accident, call your insurance to file a claim; detailing the accident and hopefully telling them about any witnesses. Filing a claim takes roughly around 10 minutes. Do not forget to ask about rental car coverage! Your insurance agent will then proceed to instruct you with your best course of action.

This does not apply to all insured accidents, however if you need details on how to deal with your particular case. Give us a call.
For injury related accidents, we have a trusted injury lawyers we can recommend as well.

***To get started on repairs as soon as possible***

5) Once you have the claim number, send it over to Fullerton Auto Collision. And we will deal with your car immediately. No more headaches. We will work on your car immediately and return it to pre-accident condition. We strive for 100% customer satisfaction.

DISCLAIMER!

Any and all insurance companies are prohibited by Law from requiring that repairs be done at a specific automotive repair facility. You are entitled to select any auto body repair facility to repair damages by the insurance company. We recommend you contact any other automotive repair facility you are considering to clarify any questions.

–Excerpt from a major insurance estimate